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Help & Support
Event Organizer Support
Event Organizer Support
Developers
Marketing
Tips & Tricks
Video Tutorials
Email
Event Settings / Basic Settings
Manage Registrations
Membership / Licensing
New Form Builder
Organizer Profile / Navigation Bar
Payments
Premium Features
Registration Form
Reports
SpeedWaiver
RaceHero
Event Attendee Help
My Account
Hagerty Drivers Club
SpeedWaiver
Payment
Event Registration
Event Organizer Support
Articles and how-to's for MSR Event Organizer admins
Sorting by Column - Attendees & Entries
Developers
Third Party Application Developer Guidelines
Marketing
Copyright Infringement and DMCA Policy
How do I use Google Analytics?
White Label Instructions
Tips & Tricks
How do I make the Requirements section printable?
How to size Hero Images
How to clear cache
Collecting Sensitive Personal Information
No wifi at the track? How to get internet in remote locations
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Video Tutorials
Webinar #4 Event Day Tools
Webinar #1 Entry Packages & Cloning
Webinar #2 Reporting
Webinar #3 New Formbuilder: Building Events from Scratch
MotorsportReg YouTube Channel
Organizer Video Experience
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Email
BMW CCA Club Racing Regional Email Blast
How to reuse a template or view recent emails
How to add email addresses to your email blast
MSR Announcement Email
How do I send an email from reports?
How to send an email confirmation to an attendee
Email Open Rates HTML vs Plain Text
How to Update Email Notifications (on Join, on Reg, on Payment)
How do I connect MotorsportReg to my mailing list?
How to send an email to your attendees
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Event Settings / Basic Settings
Where do I find the link to my event?
SCCA Majors Number Pools - Preventing Duplicates with Mapped Groups
Text & Copy | How to update advertisement, event terms and confirmation email
Returning Event Organizers Guide
How do you create a gift certificate?
What is a Co-Driver Picker? (Short Description)
MSR Glossary
All you ever wanted to know about setting up a permanent number pool.
Packages and Inventory
How to reopen a postponed or cancelled event
Error messages and system notifications
How to test registration prior to opening an event
How to clone an event
How to setup reserved garage rentals
How to have 2 MSR windows open
The track information is wrong, how do I correct it?
Electric Vehicle document uploads
How to get to your Chapter's BMW CCA Club Racing events
Deleting/Restoring a Group or Class
My cloned event has last year´s attendees
Flagtronics Integration
How do I suspend my event?
How to post calendar events
Managing Inventory
How to turn off number reservations to a number pool
How to set or update pricing for an event
How to update permalink (venue or name does not match)
How to process online check-in
How to use Vehicle Questions
Difference between Groups and Branches
How to manually reserve a permanent number for an attendee
How to setup volunteer registration
How to delete an event
How to use Iframe to embed an MSR event on your website
How to cancel your event
MSR Event Flowchart - Terms
Why doesn't my event show up on the calendar?
Saved Views
What are Event Questions
How to preview a registration with late fees, date filters or by member type
How to create & use a permanent number pool
Form Layout
How to Add or Update Classes and Groups
What is an Event Segment?
How to upload an image, logo or document
Update Event Organizer Contact Name and/or Email
How to set a release date on numbers
Results - How is my driving?
Add or Update Venue
What is a Calendar Event?
How do I embed MSR events on our website?
How to open an event for registration
How do I change the image that appears on Facebook?
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Manage Registrations
How do I add entry information (class/group/number) to an existing registration?
Registration status, what do they mean?
How does waitlisting work?
Attendee Types
How to merge duplicate accounts
Assign Instructors in Batch
How to manually register someone
How to add a fee to a registration
Why doesn't the information show up on the Entry List?
How to copy/move an attendee from one event to another
How does the co-driver picker work? (Long Doc)
Remove / Disable the Entry List
How to locate an attendee's MotorsportReg account
Why can't I see groups, classes or numbers on the Entry List?
How to approve registrations before processing payment
What happens if I blacklist an attendee?
Managing Accounts/Teams (Parent/Child Accounts)
How to redeem a discount code for an attendee
How to Update an Attendee's registration
Admit a waitlisted attendee
Post Registration Editing
Instructor Assignments
How to Auto-Assign numbers
How to delete a registration
Self-Service Memberships and Licenses
How do I make the list of attendees visible?
How does an attendee view their membership expiration date?
How to create discount codes
How to change an attendee´s registration status
How to make batch updates to attendees (class,group,number)
At the track registration
Why was a wait list entry was charged
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Membership / Licensing
How to set license validations (SCCA)
How do I set validation rules to check for SCCA license types?
SCCA weekend memberships & electronic remittal
How Membership Validation Works
How to manage a membership event
How to Update Membership Status
How to upload a membership file
BMW Club Racing License Lookup
Edit Credentials
What is a member status
How to issue a membership or license using the new features
Hagerty MotorsportReg Organizer Support
How to print membership cards on a paper printer
Membership/Licensing Credentail FAQs
How to manage account relationships
How to update Membership information
Where do I find my SCCA web service token?
How do I turn membership verification on?
How to fix missing validation rule targets
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New Form Builder
NEW FB - Why can't I see the information I want to collect in the Entry Product?
New FB - How do I collect entry information?
Why are attendees missing from reports or the public entry list?
New FB - New Form Builder FAQ's
New FB - Validation Rules
NEW FB - Why can't I see the information I want to collect in the entry product?
New FB - How do I sell credentials on my form?
NEW FB - How do I limit entries by group
New FB - How do I update a collection?
NEW FB - How do I add a new component to my event? (segment)
New FB - What is an entry product and do I need one?
New FB - How to create a validation rule (enforce membership)
New FB - Symbols key
New FB - How to set a limit or cap registration
New FB - How do I switch to the classic form builder?
New FB - How to set or update pricing for an event
New FB - Where do I find the co-driver picker? (team picker)
New FB - How do I force an attendee to choose one option?
NEW FB - How do I create an overall max count of entries?
New FB - How do I force an attendee to choose multiple options?
NEW FB - How to add an entry product (item for sale)
New FB - How do I create a text block?
NEW FB How to enforce a late fee or early bird discount
NEW FB - New: Easy access to Segments and Inventory
New FB - How to create and update a segment
New FB - How to delete a segment
New FB - Collections: What are they?
New FB -Lock Dates - How to prevent edits to specific packages and questions?
NEW FB - Do I still need to create/use a segment?
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Organizer Profile / Navigation Bar
What are the Event Organizer Permissions?
How to update youtube video for Track/Venue
How to sign in as an administrator/event organizer
How to update your organization´s contact info
What are class modifiers
Updating your EIN, Address & Stripe Verification
Member Types - What are they and How do I use them
How can I receive an email summary of our deposits?
How to export a number pool
Public Number Pools
How to give someone admin access to your account
How to access the API
How to receive admin access to your account
What is a Profile Question?
How do I switch back to the old navigation?
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Payments
What happens when an attendee cancels?
How to charge an Event Deposit
How do I make payment optional?
How to give an attendee a credit on their account
How to Process Payment after updating a registration
How to issue credits in bulk
How to view outstanding credits
How to send your treasurer deposit notifications
How to Create An Admin Package
What is deferred payment processing?
Why are you sending emails to my attendees for payment?
How do I enable/disable American Express payments?
Booking Fee FAQ
How to process a check payment
How to apply a credit to an existing registration.
How do I view the failed payments for an event?
How do I refund an attendee?
How do I process deferred payments?
How to recreate the "You've Got Money!" report
How to put a future credit on an attendee's account
How do I stop the collection emails from going out?
When will I receive my first deposit?
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Premium Features
What are the premium plan features?
How to Print Membership or License Hard Cards
How do elections and surveys work on MSR?
How do I send text messages?
How season registration works
Student/Instructor Log Book
How to create an election or survey
Instructors needed email list
Last Minute Track Specials email blast
Workers / volunteers wanted email list
How do you create a gift certificate?
Virtual Gift Cards
How do I set validation rules to check for SCCA license types?
See more
Registration Form
How to require Date of Birth
How do I sell credentials on my form?
How do I limit entries by group
Why can't I see the information I want to collect in the entry product?
How to use the Text Block as a 1-line divider
Registrations show items that were not purchased
How to enforce a late fee or early bird discount
How to delete a segment
How to create a validation rule (enforce membership)
How to Add a Text Block
How to create and update a segment
How do I create an overall max count of entries?
What are the benefits of the new form builder?
How to set a link to open in a new window?
How to update entry product information collected (formerly assigner)
Prep Shop Registration
How do I enforce Class/PAX combinations?
Lock Dates - How to prevent edits to specific packages and questions?
How to set a limit or cap registration
What are the changes to the parts bin?
See more
Reports
How to get the fields you need on a report
What reports do you have to export data to MyLaps Orbits?
Why does my dashboard show more entries than my reports or public attendees list?
MyLaps Orbits Integration Guide
How to include discount codes on a report
Live Query - How to pull a report on one item
Do you integrate with AXti.me?
What kind of reporting do you have?
How to filter and sort the data in your report
How to use the timing & scoring changelog
How do I get guest names on reports and the public entry list?
What reports do you have to export data for Autocross?
How to get the event questions to print on my report
How to get a financial report for my event
How to see what your attendees paid for
Adding MotorsportReg.com as a Trusted Site - Excel won't open
Why does my member report show more attendees than my event?
Cross-Event Profit & Loss Report
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SpeedWaiver
SpeedWaiver - Enable or Disable per Event
SpeedWaiver Overview (video)
SpeedWaiver for Stoneridge, Instructions
SpeedWaiver Instructions (French translation)
How long are SpeedWaivers stored?
Where do I find my SpeedWaiver Event Link & QR Code?
SpeedWaiver Best Practice Tips
SpeedWaiver Guests vs Participants
How Minor SpeedWaivers Work
SpeedWaiver - An Overview
Speedwaiver Annual Waivers
Where do I find SpeedWaiver event waivers?
See more
RaceHero
RaceHero FAQ
