Search results for Attendees

134 articles found

  • New FB - Collections: What are they?

    Collections (formerly known as groups and branches) allow you to offer the attendee options to pick "one of" or "many" of something you're offering. Select Parts Bin in the form layout Add new part →

  • How to Create An Admin Package

    To remove the balance due from appearing on Attendee's accounts: Create an Admin Package: Locate the event from the Home or Events button located in your organization's black vertical navigation bar

  • Remove / Disable the Entry List

    You can disable the public EntryList and have nothing visible to anyone. Uncheck all of the registration statuses at the top of the page Optionally add a status message to avoid confusion Save.

  • Lock Dates - How to prevent edits to specific packages and questions?

    To allow attendee's to edit their registration but prevent specific items from being edited on the form you'll want to: Turn post-reg editing on (basic settings page) Registration form → Select the

  • Student/Instructor Log Book

    Instructor or Participant Feedback For driving school programs, you can collect and record feedback from your instructors. Following an event, the administrative team enters the data into the system:

  • How to manage a membership event

    This is the workflow for manual membership processing:  The attendee registers for your membership event to purchase/renew their membership and this triggers an email to the registrar. The registrar r

  • How do I add entry information (class/group/number) to an existing registration?

    Entry information can be added to an existing registration when needed:  Go to Registrations and  Click on the attendee's name to pull up their registration Edit or Add New Assignment Enter the assign

  • How to test registration prior to opening an event

    It's always a good idea to preview your event and test a few registrations before going live to make sure the form looks and behaves the way you anticipated. Preview the Form Go into the Settings of

  • How to Process Payment after updating a registration

    If you have updated an attendee's registration and they now have Monies Due, you can replicate the payment portion of the registration process to process they payment:  Select the Credit Card link (be

  • What are the premium plan features?

    The Premium Plan is full of many features to help you streamline your registration and increase participation. Below is a listing of a few of our most popular premium features: Online Payments The

  • What are the changes to the parts bin?

    The parts bin may look different but it maintains all of the same functionality as the classic form builder. The main difference to the parts bin is that it is accessed by clicking Parts Bin instead

  • How to add a fee to a registration

    You can add, edit or updated packages to a registration by  Click on the Attendee's name to open the registration Edit or Add Package Enter a 1 in front of Price Adjustment

  • How to delete a registration

    Click on the attendee's name Click registration status below the name Select "deleted" from the drop-down list → update. You are only able to delete a registration if there is no payment.

  • Update Event Organizer Contact Name and/or Email

    Club Profile → Contact Info   Update Name and/or Email Save This will update the name and email provided when an attendee clicks the contact host button from the advertisement page of your event.

  • NEW FB - Why can't I see the information I want to collect in the Entry Product?

    NOTE: Classes, Groups, etc. have to be set up in your organization's settings and then selected in an event segment before you can choose it as part of an entry package. Classic Form Builder Make

  • What reports do you have to export data to MyLaps Orbits?

    The most commonly used MyLaps Orbits reports are in the  Attendee + Assignments section of the reports. MyLaps Orbits Export - Timing and scoring data for MyLaps/AMB Orbits MyLaps Orbits Export - SCCA

  • How do I get guest names on reports and the public entry list?

    An attendee's name is pulled from their profile record, requiring each person to register for the event. If guests are not required to register, their name can not be displayed on the entry list. If

  • What are the benefits of the new form builder?

    Entry Products (formerly Assigners) We’re renaming assigners to Entry Products to make it easier to sell an entry to your event. An Entry Product sells an Entry to your event and collects all

  • BMW Club Racing License Lookup

    You can look up a member's race licensing information by following these steps:  Log into MSR as an Organizer and select the main BMW CCA - Club Racing account Click on Members (in the top black navig

  • What is a Co-Driver Picker? (Short Description)

    The Co-Driver picker essentially allows two registrations to be linked together and share an assignment (vehicle,class etc). When using the co-driver picker, the primary driver registers first then th

  • How to issue a membership or license using the new features

    Open/Review the attendee's registration in the membership or license event Click 'add new' under the Memberships, Licenses & Credentials pane (far right) Set the membership/license parameters →  Save

  • How to update entry product information collected (assigner)

    Edit the assigner to change the information you are capturing: Click on the Form Builder In the Parts Bin → click on the Entry Product Edit the information in the right-hand paneSave. The information

  • How to apply a credit to an existing registration.

    While you are in the registration: Go to the Packages & Payments section and click the Credit Card link Scroll up to see the credit is automatically applied Scroll down and click the I'm done finish

  • How to setup reserved garage rentals

    Setup a permanent number pool for the garages i e. Number pool range 1 - 20 = Garage 1 - 20 Create a garage segment for each day the rentals are available (if each day can be sold separately) Create p

  • Why can't I see the information I want to collect in the entry product?

    NOTE: Classes, Groups, etc. have to be set up in your organization's settings and then selected in an event segment before you can choose it as part of an entry package. Make sure you've first set up

  • NEW FB - Why can't I see the information I want to collect in the entry product?

    NOTE: Classes, Groups, etc. have to be set up in your organization's settings and then selected in an event segment before you can choose it as part of an entry product. Make sure you've first set up

  • How to get a financial report for my event

    Reports → Financials→ Event Transaction Report Choose an Event  Apply any filters and scroll down to View Report. The report is a good go-to report for all your needs as it allows you to see the event

  • Electric Vehicle document uploads

    Electric and Hybrid vehicles often have specific procedures for safety crews responding to incidents. The National Fire Protection Association (NFPA) publishes emergency response guides online to

  • How to create a validation rule (enforce membership)

    Event Settings → Form Builder Select the item in the form layout (middle pane) you'd like to enforce the membership or validation rule on (Figure 1) Click Add Rule (Figure 2) Set parameters -

  • How to merge duplicate accounts

    Members → Merge Duplicate Search for duplicate → Select/check duplicate accounts → View Selected Accounts Review to ensure they are the SAME person → Retain account with login info or the correct

  • Password Protect Registration Page

    Partial Password Protect A neat hack sent in by PCA Northeast Region that protects a portion of the registration form with a password. It doesn't hide the options from the attendee but prevents them

  • How do I use Google Analytics?

    If you are not yet a Google Analytics user, you can find additional information or sign up here. Premium and White Label plan customers can add their Google Analytics Web Property ID to track

  • How to set license validations (SCCA)

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available)

  • How do I set validation rules to check for SCCA license types?

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available)