Search results for Attendees

134 articles found

• How to view outstanding credits

  Reports  Accounting Reports  Outstanding Credits  Credits are listed from oldest to newest. Attendees can view their credits under the 'My Account' section of their MSR profile. 

• How do I suspend my event?

  Settings → Basic Settings  Toggle Suspend Registrations? to Yes When suspending an event, it's best to add a note to the text & waiver section to remind your attendees to come back and register once r

• Popular Event Template Overview

  Here is an overview of some of the most popular event templates in MSR, which can be found by creating a new event and selecting the "Clone Event or Template" option to start. Single Track Day Event:

• How to set a release date on numbers

  To release any reserved numbers x days before an event you'll want to: Settings → Permanent Numbers Select the Pool Name to edit the settings Under Reserve Expiry set the number of days out from the

• How to have 2 MSR windows open

  You can have a second MSR window open but you can't navigate in two accounts concurrently. What you can do is: Run a report in one window/tab and leave it on the screen Navigate between the attendees

• New FB - New Form Builder FAQ's

  What are the changes to the Form Builder? Where did my assigners go? How do I create a package - Collections, what are they? How do I update my segments? How do I update my inventory? How do I add a

• Why doesn't the information show up on the Entry List?

  To make the list visible or update the information that is displayed: Event → Settings → Entry List Uncheck "Restrict Visibility to registered attendees only and hide from public?" Check/uncheck the

• How to Auto-Assign numbers

  You can assign numbers in batch: Event → Registrations → Assignments Select the Segments you want numbers for- uncheck the others → Click Update (To reveal those who need numbers) In the Auto Assign f

• How do I stop the collection emails from going out?

  Charges that fail to go through are put in a dunning queue that is shown on the top of the Payments screen. You can remove an attendee from receiving the dunning emails: Event → Registrations →

• How do I send an email from reports?

  Reports are a great tool to Event → Registrations → Reports Select your report and click the → Filter/Group/Sort button Apply any of the filtering options to limit your list and click Continue Click

• Where do I find the link to my event?

  Each event has a permalink that will direct potential attendees to your event details. You'll find the link in the upper right on the Basic Settings page for your event. Premium plan customers:

• Saved Views

  The purpose of saved views is to allow you to save different variations of data depending on your specific needs. You will not only be able to save them - you will also be able to toggle through them

• How to size Hero Images

  First impressions are everything! Hero images help you to visually put your best foot forward with potential attendees. On MotorsportReg.com, hero images are displayed along with the calendar

• New FB - How do I sell credentials on my form?

  New Form Builder Note: This article applies to the MotorsportReg credential system. Your organization must be using the credential system for these options to appear. The MotorsportReg credentials

• How to open an event for registration

  Go to the Settings of the event → Basic Settings Under Event Visible? toggle to Public on calendar and search engines → Save By default, a new or freshly-cloned event will default to not visible.

• Registration Form Templates by Event Type

  A look at available registration form templates and features by event type. AUTOCROSS Looking to create an Autocross registration where cars run on a course laid out with traffic cones without

• Post Registration Editing

  There are times when registrations may need to be edited. Event organizers always have the ability to edit/update an attendee's registration. They may additionally configure the event so that

• How to create & use a permanent number pool

  Using a permanent number pool as part of your registration forces attendees to select from a list of available numbers instead of typing in whatever number they want (and possibly creating

• What is an Event Segment?

  Segments allow you to break out information and entry lists for part of an event. It is helpful to think of segments in terms of your reporting needs. Here are some examples: You have a 2-day event

• MyLaps Orbits Integration Guide

  MyLaps Orbits (formerly AMB) is the predominant transponder-based timing and scoring software used by road racing organizations in North America. Orbits is a flexible software which works well with

• How to get the fields you need on a report

  While you are in a report, you can customize the content:  Click Edit  *Fields on the left are available fields and the ones on the right are currently on the report Double-click OR select and use the

• What reports do you have to export data for Autocross?

  The most commonly used autocross reports are in the   Attendee + Assignments section of  Reports. AxWare Event Export (PAX + Class) - Timing and scoring export for AxWare (current) AxWare Event Export

• How to require Date of Birth

  Birth Date is an optional field that is part of the core profile data such as email address, name and phone numbers. The date of birth and our auto-calculated age field can be very useful for

• Assign Instructors in Batch

  The student-instructor assigner currently operates on a single segment of the event. Start by filtering to the portion of the event you're interested in: Once filtered, the following grid will be

• Instructor Assignments

  Scenario: Need to assign student(s) to instructors for an event. Option 1: Single Student per Instructor. All groups and classes must be in a single segment. All Instructors need the Instructor

• Returning Event Organizers

  Returning Event Organizers The below information provides an overview of the settings you need to review and highlights the areas you may need to update when creating your new events. It will walk

• How do I enforce Class/PAX combinations?

  Autocross/Solo Indexed Class Validation Autocross/Solo groups frequently use class modifiers to support indexed classes and PAX/RTP competition. We offer specialized support through two

• SCCA weekend memberships & electronic remittal

  We support the SCCA National web service which lets us send information back and forth between our systems. We use this for membership verification and remitting weekend memberships. Each weekend

• How to process online check-in

  The entire registration is loaded with a check-in widget at the top which provides helpful prompts, especially for less experienced registrars: Confirm the participant's identity, membership,

• Registration status, what do they mean?

  Registration status, also displayed as Attendee status, helps quickly identify information about a specific registration. Attendee Status Graphics Confirmed. Someone has reviewed and confirmed this

• NEW FB - Do I still need to create/use a segment?

  The answer is: most likely, yes! Segments allow you to break out information and entry lists for part of an event. It is helpful to think of segments in terms of your reporting needs. Here are some

• How to manage account relationships

  Account relationships allow a team manager or parent to register for events on behalf of a team member or child. A parent account can: Register for events on behalf of the child account. Use their

• How do I sell credentials on my form?

  Note: This article applies to the MotorsportReg credential system. Your organization must be using the credential system for these options to appear. The MotorsportReg credentials system can now

• How to Add or Update Classes and Groups

  Creating a New Class or Group Start by going to the organization Settings (left side menu) → select Classes or Groups under the Customization menu Scroll down to Add A New Class/Group. Fill in the

• Member Types - What are they and How do I use them

  Member types are useful for segmenting your participants. You can use member types to: Filter reports Send targeted emails Limit the visibility of options on the registration form IN THIS ARTICLE

• Text & Copy | How to update advertisement, event terms and confirmation email

  The four steps below of the registration process can be tailored per event: Advertisement - first page from your direct link or the calendar Pre-Registration Requirements - more details and

• Collecting Sensitive Personal Information

  Assuming the information is voluntarily provided by someone with permission to share it and there are no legal prohibitions in your jurisdiction, there are no technical or security constraints that

• Can I import my members?

  Can I import my existing member database? We can perform a custom member import for a modest fee and agreement from your organization to a 24 month exclusive commitment to MSR. The import fee is

• Last Minute Track Specials email blast

  If your organization needs help filling an event, we can send an email blast to our opt-in list of tens of thousands of potential attendees. Most blasts reach between 2,000 and 6,000 enthusiasts (no

• What are Event Questions

  Event questions collect arbitrary data from the user during registration. Anything that our system does not collect by default may be collected with one or more event questions. This data will be

• Error messages and system notifications

  This doc will cover a few of the error messages you may encounter as you make adjustments to your events. These notifications help prevent mistakes and are typically a quick fix to resolve. Common

• Form Layout

  The middle form layout pane in the Form Builder controls the order and nesting of the registration form. Simply drag an item from the parts bin or reposition one within the form layout. The

• How to approve registrations before processing payment

  Premium Plan customers can use this workflow: Set payment for the event to Deferred (that will collect the payment information, but not charge their credit card). You will be notified when registratio

• Organizer Video Experience

  Index Login as an organizer/Switch Between Organizations Navigate the home page People's Tab Add New Events Event Settings Form Builder Registrations Tab Reports Organization Setting's Tab Video#1 -

• Packages and Inventory

  Perhaps the most key component of a registration, Packages and Inventory are the things you sell and how much you charge Features We have a two-tier system of packages and inventory which separate

• SpeedWaiver Guests vs Participants

  Participants: On the Attendee tab, the registrant is shown as an "attendee" under the Participant Category column, because they logged into their profile and registered for the event. SpeedWaiver

• How Minor SpeedWaivers Work

  The Attendee's Point of View The below roadmap is provided to indicate what an attendee will expect to see when utilizing SpeedWaiver for a Minor waiver. The attendee may be sent a link via email

• New FB - What is an entry product and do I need one?

  If you want to sell an entry and have the attendee's names to show up on reports and the public attendee list, you need an entry product. Entry products enforcing pricing and inventory and collect

• How to manually register someone

  On the Registration side of the event → Add new attendee link ("+" on right-hand side) Start typing in the attendee's name or email address in the search box → Select their name from the drop-down

• How to sign in as an administrator/event organizer

  Your login credentials (username & password) are the same whether you are logging in as administrator or an attendee, the only difference is where you log in. Use the Organizer Dashboard link to the