1. Help & Support
  2. Event Attendee Help

How Do I Cancel My Registration and Get a Refund?

Refunds and cancellations are handled by the event organizers directly unless you purchased cancellation protection through Vertical Insure.

  • Log in to your MotorsportReg account.

  • Once logged in, you'll be taken to your Dashboard.

  • Find the event you want to cancel in your list of registered events and click on the event name.

  • A list of options will appear—select "Cancel Registration."

  • This will cancel your registration and open a form where you can email the event organizers with any additional details you'd like to share.

If you are due a refund from the event organizer, you can ask the organizer to add it as a credit on your account for use towards future registrations with their organization. 

If you purchased Vertical Insure cancellation coverage please see information on filing a claim for a refund here.

Please remember that many event organizers are volunteers donating their time, so we appreciate your patience during the refund process.

Refund Information:

Please remember that many event organizers are volunteers donating their time, so we appreciate your patience during the refund process.

  • Refund Method: Some organizations issue a check, while others refund directly to your credit card.

  • Timing: Credit card refunds typically appear within one business day, but depending on your bank, it may take a few days to show up on your statement.

  • Charges on your account appear from MotorsportReg.com.