Search results for Refunds
11 articles found
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How to issue credits in bulk
First, put all registrations in a canceled status: Event → Registrations → Attendees Check the box to the left of the Choose Attendee Status box to select all of the registrations Select Cancelled fr
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How do I refund an attendee?
Online refunds back to the original form of payment are easy and free! In the Payment section of the attendee's registration: Click the Refund button to the bottom right Enter the amount you want to
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How to cancel your event
On the Basic Settings page, on the right-hand side, under Manage, click Cancel: After completing the questions that follow, the system will automatically cancel your event. This will also trigger the
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How to reopen a postponed or cancelled event
If you cancel an event and now need to reopen it or reschedule it, here are some helpful tips to help you successfully move forward. First, determine which category your event falls into A: NO
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Booking Fee FAQ
Why is an attendee booking fee being introduced? Doesn't the percentage-based organizer service fee already capture inflation costs? First, we know that nobody likes prices going up, including us. We
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What happens when an attendee cancels?
When someone cancels online, the system changes their registration status, puts a note in their registration (in the General Reg section) and sends an email to you. It does NOT refund them. We leave
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How to put a future credit on an attendee's account
Instead of a refund, you can give an attendee an in-system payment credit to be used exclusively for future events with your organization. Valid credits will be automatically applied at the time of re
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Registration status, what do they mean?
Registration status, also displayed as Attendee status, helps quickly identify information about a specific registration. Attendee Status Graphics Confirmed. Someone has reviewed and confirmed this
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How to process online check-in
The entire registration is loaded with a check-in widget at the top which provides helpful prompts, especially for less experienced registrars: Confirm the participant's identity, membership,
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Packages and Inventory
Perhaps the most key component of a registration, Packages and Inventory are the things you sell and how much you charge Features We have a two-tier system of packages and inventory which separate
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Copyright Infringement and DMCA Policy
As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. Each user is responsible for ensuring that the materials they upload to our