Search results for Attendee

120 articles found

  • What do the different registration statuses mean?

    Attendee Status Graphics Confirmed. Someone has reviewed and confirmed this registration. Uses the small green check in small form: Checked In. Indicates attendee has checked in at the event. Uses

  • Update Event Organizer Contact Name and/or Email

    Club Profile → Contact Info   Update Name and/or Email Save This will update the name and email provided when an attendee clicks the contact host button from the advertisement page of your event.

  • How do I enforce Class/PAX combinations?

    Autocross/Solo Indexed Class Validation Autocross/Solo groups frequently use class modifiers to support indexed classes and PAX/RTP competition. We offer specialized support through two Modifier-relat

  • New FB - How do I sell credentials on my form?

    New Form Builder Note: This article applies to the MotorsportReg credential system. Your organization must be using the credential system for these options to appear. The MotorsportReg credentials

  • MSR Glossary

    Below is a list of frequently used MotorsportReg.com terms and what they mean. Please see Related Articles below for a deeper dive into each term. Have a suggestion for this page? Email us at

  • What reports do you have to export data to MyLaps Orbits?

    The most commonly used MyLaps Orbits reports are in the  Attendee + Assignments section of the reports. MyLaps Orbits Export - Timing and scoring data for MyLaps/AMB Orbits MyLaps Orbits Export - SCCA

  • Student/Instructor Log Book

    Instructor or Participant Feedback For driving school programs, you can collect and record feedback from your instructors. Following an event, the administrative team enters the data into the system:

  • How do I sell credentials on my form?

    Note: This article applies to the MotorsportReg credential system. Your organization must be using the credential system for these options to appear.  The MotorsportReg credentials system can now auto

  • NEW FB - Do I still need to create/use a segment?

    The answer is: most likely, yes! Segments allow you to break out information and entry lists for part of an event. It is helpful to think of segments in terms of your reporting needs. Here are some

  • What are the benefits of the new form builder?

    Entry Products (formerly Assigners) We’re renaming assigners to Entry Products to make it easier to sell an entry to your event. An Entry Product sells an Entry to your event and collects all

  • How to apply a credit to an existing registration.

    While you are in the registration: Go to the Packages & Payments section and click the Credit Card link Scroll up to see the credit is automatically applied  Scroll down and click the Skip Payment but

  • How do I add entry information (class/group/number) to an existing registration?

    Entry information can be added to an existing registration when needed:  Go to Registrations and  Click on the attendee's name to pull up their registration Edit or Add New Assignment Enter the assign

  • How to update entry product information collected (assigner)

    Edit the assigner to change the information you are capturing: Click on the Form Builder In the Parts Bin → click on the Entry Product Edit the information in the right-hand paneSave. The information

  • New FB - What is an entry product and do I need one?

    If you want to sell an entry and have the attendee's names to show up on reports and the public attendee list, you need an entry product. Entry products enforcing pricing and inventory and collect

  • How to create a custom member type

    Member types allow you to segment your data. You can filter emails, reports, and registration form options by member type. (If using Classic Navigation) Club Profile → Member Types Enter the member

  • Deleting/Restoring a Group or Class

    When you delete a group or class that has been used in a prior event, it goes to a table at the he bottom of the group/class list and has a link to restore that group/class if needed. When a

  • How to process online check-in

    The entire registration is loaded with a check-in widget at the top which provides helpful prompts, especially for less experienced registrars: Confirm the participant's identity, membership,

  • Why can't I see the information I want to collect in the entry product?

    NOTE: Classes, Groups, etc. have to be set up in your organization's settings and then selected in an event segment before you can choose it as part of an entry package. Make sure you've first set up

  • NEW FB - Why can't I see the information I want to collect in the entry product?

    NOTE: Classes, Groups, etc. have to be set up in your organization's settings and then selected in an event segment before you can choose it as part of an entry product. Make sure you've first set up

  • How to Process Payment after updating a registration

    If you have updated an attendee's registration and they now have Monies Due, you can replicate the payment portion of the registration process to process they payment:  Select the Credit Card link (be

  • How to get a financial report for my event

    Reports → Financials→ Event Transaction Report Choose an Event  Apply any filters and scroll down to View Report. The report is a good go-to report for all your needs as it allows you to see the event

  • How do I make payment optional?

    Using our deferred payment processing, you can occasionally allow attendees to register online but pay offline. The workflow is similar to making a hotel reservation:  Set the event up for deferred pa

  • What is an Event Segment?

    Segments allow you to break out information and entry lists for part of an event. It is helpful to think of segments in terms of your reporting needs. Here are some examples: You have a 2-day event

  • Lock Dates - How to prevent edits to specific packages and questions?

    To allow attendee's to edit their registration but prevent specific items from being edited on the form you'll want to: Turn post-reg editing on (basic settings page) Registration form → Select the

  • New FB -Lock Dates - How to prevent edits to specific packages and questions?

    To allow attendees to edit their registration but prevent specific items from being edited on the form you'll want to: Turn post-reg editing on (basic settings page) Registration form → Select the

  • What reports do you have to export data for Autocross?

    The most commonly used autocross reports are in the   Attendee + Assignments section of  Reports. AxWare Event Export (PAX + Class) - Timing and scoring export for AxWare (current) AxWare Event Export

  • How to merge duplicate accounts

    Members → Merge Duplicate Search for duplicate → Select/check duplicate accounts → View Selected Accounts Review to ensure they are the SAME person → Retain account with login info or the correct

  • Text & Waiver | How to update advertisement, waiver and confirmation email

    The four steps below of the registration process can be tailored per event: Advertisement - first page from your direct link or the calendar Pre-Registration Requirements - more details and requiremen

  • How to Create An Admin Package

    To remove the balance due from appearing on Attendee's accounts: Create an Admin Package: Locate the event from the Dashboard or Events →  Settings → Registration Form Tab Parts Bin →  plus sign, Add

  • How do I set validation rules to check for SCCA license types?

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available) and

  • SCCA weekend memberships & electronic remittal

    We support the  SCCA National web service which lets us send information back and forth between our systems. We use this for membership verification and remitting weekend memberships. Each weekend mem

  • How do I use Google Analytics?

    If you are not yet a Google Analytics user, you can find additional information or sign up here.  Premium and White Label plan customers can add their Google Analytics Web Property ID to track visitor

  • How to set license validations (SCCA)

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available)

  • What are the premium plan features?

    The Premium Plan is full of many features to help you streamline your registration and increase participation. Below is a listing of a few of our most popular premium features: Online Payments The

  • How to cancel your event

    On the Basic Settings page, on the right-hand side, under Manage, click Cancel: After completing the questions that follow, the system will automatically cancel your event. This will also trigger the

  • Form Layout

    The middle form layout pane in the Form Builder controls the order and nesting of the registration form. Simply drag an item from the parts bin or reposition one within the form layout. The

  • How to reopen a postponed or cancelled event

    If you cancelled an event and now need to reopen it or reschedule it, here are some helpful tips to help you successfully move forward. First, determine which category your event falls into A: NO

  • How to setup season registration or multipacks

    Setting up season registration is a 3 step process Skip to video tutorial Create a season event for attendee's to purchase the season bundle Add a season entry package to your first event → Clone

  • How to add a fee to a registration

    You can add, edit or updated packages to a registration by  Click on the Attendee's name to open the registration Edit or Add Package Enter a 1 in front of Price Adjustment

  • How to delete a registration

    Click on the attendee's name  Click registration status below the name Select "deleted" from the drop-down list → update. You are only able to delete a registration if there is no payment.

  • What is the unique id field?

    Unique Id is just a unique number per person. We assign it automatically. It is per person, so yeah, same id in multiple events The attendee's unique id is displayed in the assignments row of a single

  • How to approve registrations before processing payment

    Premium Plan customers can use this workflow: Set payment for the event to Deferred (that will collect the payment information, but not charge their credit card). You will be notified when registratio

  • BMW Club Racing License Lookup

    You can look up a member's race licensing information by following these steps:  Log into MSR as an Organizer and select the main BMW CCA - Club Racing account Click on Members (in the top black navig

  • What is a Co-Driver Picker? (Short Description)

    The Co-Driver picker essentially allows two registrations to be linked together and share an assignment (vehicle,class etc). When using the co-driver picker, the primary driver registers first then th

  • How to issue a membership or license using the new features

    Open/Review the attendee's registration in the membership or license event Click 'add new' under the Memberships, Licenses & Credentials pane (far right) Set the membership/license parameters →  Save

  • How to setup reserved garage rentals

    Setup a permanent number pool for the garages i e. Number pool range 1 - 20 = Garage 1 - 20 Create a garage segment for each day the rentals are available (if each day can be sold separately) Create p

  • How season registration works

    You set up one event with all of the events listed in it (with a segment and assigner for each event as well as an assigner for the whole season). Attendees can register for the whole season, each ind

  • Assign Instructors in Batch

    The student-instructor assigner currently operates on a single  segment of the event. Start by filtering to the portion of the event you're interested in: Once filtered, the following grid will be pre

  • How do I send text messages?

    There are two ways you can send text messages using the Text Message Blaster app–through any batch list or from the Email/Text blaster screen. You will need to turn on the Text Message Blaster applica

  • Live Query - How to pull a report on one item

    A live query is flexible and let's you select just the club, event and vehicle questions you want, rather than giving you the whole list of questions in the output.  Event → Reports → Create a new cus