Search results for Attendee

103 articles found

  • How to apply a credit to an existing registration.

    While you are in the registration: Go to the Packages & Payments section and click the Credit Card link Scroll up to see the credit is automatically applied  Scroll down and click the Skip Payment but

  • How to create a custom member type

    Member types allow you to segment your data. You can filter emails, reports, and registration form options by member type.  Club Profile → Member Types Enter the member type information and Save Membe

  • What is an assigner and do I need one?

    If you want attendee's names to show up on reports and the public attendee list,  you need an assigner (little blue car). Assigners collect entry information, like: The attendee's name   The vehicle y

  • How do I add entry information (class/group/number) to an existing registration?

    Entry information can be added to an existing registration when needed:  Go to Registrations and  Click on the attendee's name to pull up their registration Edit or Add New Assignment Enter the assign

  • How to update entry information collected (assigner)

    Edit the assigner to change the information you are capturing: Click on the Registration Form tab In the Parts Bin → click on the assigner Edit the assigner information in the right-hand pane Save. Th

  • How to process online check-in

    The entire registration is loaded with a check-in widget at the top which provides helpful prompts, especially for less experienced registrars: Confirm the participant's identity, membership, license,

  • How to Process Payment after updating a registration

    If you have updated an attendee's registration and they now have Monies Due, you can replicate the payment portion of the registration process to process they payment:  Select the Credit Card link (be

  • How to get a financial report for my event

    Reports → Financials→ Event Transaction Report Choose an Event  Apply any filters and scroll down to View Report. The report is a good go-to report for all your needs as it allows you to see the event

  • How do I make payment optional?

    Using our deferred payment processing, you can occasionally allow attendees to register online but pay offline. The workflow is similar to making a hotel reservation:  Set the event up for deferred pa

  • What is an Event Segment?

    Segments allow you to break out information and entry lists for part of an event. It is helpful to think of segments in terms of your reporting needs. Here are some examples: You have a 2-day event

  • Lock Dates - How to prevent edits to specific packages and questions?

    To allow attendee's to edit their registration but prevent specific items from being edited on the form you'll want to: Turn post-reg editing on (basic settings page) Registration form → Select the

  • What reports do you have to export data for Autocross?

    The most commonly used autocross reports are in the   Attendee + Assignments section of  Reports. AxWare Event Export (PAX + Class) - Timing and scoring export for AxWare (current) AxWare Event Export

  • How to merge duplicate accounts

    Members → Merge Duplicate Search for duplicate → Select/check duplicate accounts → View Selected Accounts Review to ensure they are the SAME person → Retain account with login info or the correct emai

  • Text & Waiver | How to update advertisement, waiver and confirmation email

    The four steps below of the registration process can be tailored per event: Advertisement - first page from your direct link or the calendar Pre-Registration Requirements - more details and requiremen

  • How to Create An Admin Package

    To remove the balance due from appearing on Attendee's accounts: Create an Admin Package: Locate the event from the Dashboard or Events →  Settings → Registration Form Tab Parts Bin →  plus sign, Add

  • How do I set validation rules to check for SCCA license types?

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available) and

  • SCCA weekend memberships & electronic remittal

    We support the  SCCA National web service which lets us send information back and forth between our systems. We use this for membership verification and remitting weekend memberships. Each weekend mem

  • What are the premium plan features?

    The Premium Plan is full of many features to help you streamline your registration and increase participation. Below is a listing of a few of our post popular premium features:  Online Payments The mo

  • How do I use Google Analytics?

    If you are not yet a Google Analytics user, you can find additional information or sign up here.  Premium and White Label plan customers can add their Google Analytics Web Property ID to track visitor

  • How to set license validations (SCCA)

    Validation rules can help enforce rules and policies. The "True if license in comma-delimited list" test will look up a license (currently only for SCCA until other clubs make this data available)

  • Form Layout

    The middle form layout pane in the Form Builder controls the order and nesting of the registration form. Simply drag an item from the parts bin or reposition one within the form layout. The flexibilit

  • How to setup season registration or multipacks

    Setting up season registration is a 3 step process Skip to video tutorial Create a season event for attendee's to purchase the season bundle Add a season entry package to your first event → Clone

  • How to add a fee to a registration

    You can add, edit or updated packages to a registration by  Click on the Attendee's name to open the registration Edit or Add Package Enter a 1 in front of Price Adjustment

  • How to delete a registration

    Click on the attendee's name  Click registration status below the name Select "deleted" from the drop-down list → update. You are only able to delete a registration if there is no payment.

  • What is the unique id field?

    Unique Id is just a unique number per person. We assign it automatically. It is per person, so yeah, same id in multiple events The attendee's unique id is displayed in the assignments row of a single

  • How to approve registrations before processing payment

    Premium Plan customers can use this workflow: Set payment for the event to Deferred (that will collect the payment information, but not charge their credit card). You will be notified when registratio

  • BMW Club Racing License Lookup

    You can look up a member's race licensing information by following these steps:  Log into MSR as an Organizer and select the main BMW CCA - Club Racing account Click on Members (in the top black navig

  • What is a Co-Driver Picker? (Short Description)

    The Co-Driver picker essentially allows two registrations to be linked together and share an assignment (vehicle,class etc). When using the co-driver picker, the primary driver registers first then th

  • How to issue a membership or license using the new features

    Open/Review the attendee's registration in the membership or license event Click 'add new' under the Memberships, Licenses & Credentials pane (far right) Set the membership/license parameters →  Save

  • How to setup reserved garage rentals

    Setup a permanent number pool for the garages i e. Number pool range 1 - 20 = Garage 1 - 20 Create a garage segment for each day the rentals are available (if each day can be sold separately) Create p

  • How season registration works

    You set up one event with all of the events listed in it (with a segment and assigner for each event as well as an assigner for the whole season). Attendees can register for the whole season, each ind

  • Assign Instructors in Batch

    The student-instructor assigner currently operates on a single  segment of the event. Start by filtering to the portion of the event you're interested in: Once filtered, the following grid will be pre

  • How do I send text messages?

    There are two ways you can send text messages using the Text Message Blaster app–through any batch list or from the Email/Text blaster screen. You will need to turn on the Text Message Blaster applica

  • How to cancel your event

    On the Basic Settings page, append "- CANCELLED" to your event name and  Set the Registration close date to yesterday's date and Save.  In the Advertisement section of the Text & Waiver, add some text

  • Live Query - How to pull a report on one item

    A live query is flexible and let's you select just the club, event and vehicle questions you want, rather than giving you the whole list of questions in the output.  Event → Reports → Create a new cus

  • How do I process deferred payments?

    You can charge individual attendees by clicking the green charge my account button in the payment section of their registration.  Or, follow these steps to charge them all at once:  Go to the Event → 

  • What kind of reporting do you have?

    The majority of the reports in our system are formatted like a spreadsheet with rows and columns for information. These reports can be customized, filtered, exported and saved by. We have over 50

  • How to view outstanding credits

    Reports  Accounting Reports  Outstanding Credits  Credits are listed from oldest to newest. Attendees can view their credits under the 'My Account' section of their MSR profile. 

  • How do I suspend my event?

    Settings → Basic Settings  Toggle Suspend Registrations? to Yes When suspending an event, it's best to add a note to the text & waiver section to remind your attendees to come back and register once r

  • How to set a release date on numbers

    To release any reserved numbers x days before an event you'll want to:  Club Profile → Permanent Numbers Select the Pool Name to edit the settings  Under Reserve Expiry set the number of days out from

  • How to clone an event

    Got a good thing going - why not use it as the starting point for your next event? Jump start your event set-up by cloning an existing one: Events → Add new event → Clone Previous Event Select the

  • How to have 2 MSR windows open

    You can have a second MSR window open but you can't navigate in two accounts concurrently.  What you can do is  Run a report in one window/tab and leave it on screen   Navigate between the attendees i

  • How to Auto-Assign numbers

    You can assign numbers in batch: Event → Registrations → Assignments Select the Segments you want numbers for- uncheck the others → Click Update (To reveal those who need numbers) In the Auto Assign f

  • How to create & use a permanent number pool

    Using a permanent number pool as part of your registration forces attendees to select from a list of available numbers instead of typing in whatever number they want (and possibly creating duplicates)

  • How do I send an email from reports?

    Reports are a great tool to Event → Registrations → Reports  Select your report and click the → Filter/Group/Sort button Apply any of the filtering options to limit your list and click Continue Click

  • Where do I find the link to my event?

    Each event has a permalink that will direct potential attendees to your event details. You'll find the link in the upper right on the Basic Settings page for your event. Premium plan customers can cre

  • How to get the fields you need on a report

    While you are in a report, you can customize the content:  Click Edit  *Fields on the left are available fields and the ones on the right are currently on the report Double-click OR select and use the

  • How to customize a cloned event

    When an event is cloned, it copies everything from the prior event including the advertisement material. To get the new event ready: Update the Text & Waiver sections  Make ay pricing changes on the R

  • How to require Date of Birth

    Birth Date is an optional field that is part of the core profile data such as email address, name and phone numbers. The date of birth and our auto-calculated age field can be very useful for membersh

  • MyLaps Orbits Integration Guide

    MyLaps Orbits (formerly AMB) is the predominant transponder-based timing and scoring software used by road racing organizations in North America. Orbits is a flexible software which works well with Mo