Membership/Licensing Credentail FAQs

How do I change the expiration dates of a membership/license? 

Start dates & expiration dates are locked once issued. To revise, cancel the membership then reissue. 

How do I delete a membership/license?

Memberships can't be deleted once issued. Instead,  you'll want to cancel the membership. 

How do I update a member/license number? 

1. Select the membership >> Edit Details 
2. Membership ID >> Unlock
3. Update the number >> Save

How do I manually issue a member/license number? 

If you have auto-incrementing member numbers, you can instead manually issue a specific number by:

1. Add a new membership
2. Select the member type
3. Member ID >> Unlock
4. Enter the # you'd like to issue 
5. Set your start & end dates >> Save 

If I manually issue a number will the auto-incrementing numbers skip that number?

Auto-incrementing numbers won't check for duplicates. So be careful when manually issuing numbers and be sure to choose one that won't interfere with the auto-incrementing numbers.