Why do my attendees appear twice in my reports or public attendees list
This is typically caused by a misplaced assigner on the form. This issue is resolved in two steps:
|Locate the misplaced assigner & update the reg form|
| Remove the duplicated assignment from the attendee's registration
Locate the cause and fix for future registrations
- Review the setup of your registration form (Settings > Registration form tab)
- Locate any assigners (little blue cars) that are not nested beneath a package
- If the package doesn't have an assigner beneath it already, nest the assigner under the correct package.
If your package already has an assigner, delete the extra assigner.
|Nest Assigner||Delete Extra Assigner|
Delete duplicate assignments from the attendee's registration
- Open the attendee's registration
- Edit or add new assignments (beneath attendees name)
- Delete to the right of the duplicate assignment → Save Assignments
Repeat these steps for each attendee who has the duplicate assignment