Why are attendees missing from reports or the public attendee list

If you have attendees missing from your public attendee list or reports, the most common culprit is missing assigners. If you have missing assigners, this can be resolved in a 3 step process. 

  1. Check your event to see if you have attendee's with missing assignments


    If the Assign column has any attendees with an 'Empty!' warning, this is an indicator that your reg form is likely missing assigners. 

  2. Setting → Registration Form →  Add an assigner to the Form Layout 

    As a general rule of thumb it's best to nest assigners beneath a package

  3. Update assignments for the current attendees.
    Registration
     → Open a registration w/missing assigners  → Edit or Add Assignments

Video Tutorial 

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